Order Confirmation
Your order confirmation and transaction reference are issued by IndieKonnect. Keep those details for delivery questions or support requests.
Client Care
Shipping
Shipping
Policy
Understanding how delivery works when purchasing a FABIUS timepiece.
Purchasing Through
Our Retail Portal
The FABIUS website does not accept or fulfil orders. Selecting an acquisition link takes you to IndieKonnect, where availability, delivery options, charges and estimated timelines are presented.
Delivery Estimates
Delivery timing may depend on destination, availability, verification and courier operations. Refer to the estimate displayed by IndieKonnect at purchase.
Address & Tracking
Address changes and tracking enquiries should be raised promptly with the retail portal because FABIUS cannot access or alter retailer order records through this showcase site.
Inspecting Delivery
Examine the parcel on arrival and retain the packaging, documentation and transaction record. Report visible transit concerns through the retailer’s stated support process without unnecessary delay.